Shipping Policy

We are currently shipping to the lower 48 states.

Processing times:

Orders will be processed within 3-5 business days upon purchase date. Orders placed are processed Monday-Friday only (excluding major holidays).

Noa & Co. ships from Austin, Texas. All domestic orders and shipments will be processed and shipped via USPS, FedEx, or DHL pending payment authorization and verification. Shipping times may be delayed due to Covid-19. 

Shipping times are given as estimates - sometimes there are delays in transit that are unfortunately out of our control.

Lost Parcels:

Noa & Co is not responsible for lost and/or stolen packages. Once your item has been shipped, you will receive a confirmation email with tracking info. Please allow one day for tracking information to update. In the unfortunate event that your package goes missing, please contact your local post office immediately for record of non-delivered package(s). We will do our best to assist in tracking down its location. We are not responsible for lost packages showing confirmed delivery to the proper address.